Everything you need to know before you order your kit.
Standard delivery takes 8–15 working days to UK and European Union countries. We offer express shipping options at checkout for faster delivery in 5–8 days. All orders are tracked and you'll receive a shipping confirmation email with your tracking link. Your shipment is closely monitored every day. Delays may occur during peak and holiday season. If your order does not arrive within 20 working days, we will refund you 100% of the payment in line with our shipping and delivery terms.
We accept returns within 30 days of delivery for non-personalised items in original condition. To start a return, simply email us at contact@pitchsidewear.com with your order number. Refunds are processed within 5–7 business days once we receive the item.
We offer Klarna payments, where you can flexible payment methods, including instalments. Payments by Klarna will vary according to your credit availability.
You will receive your tracking number by e-mail once your order has been dispatched. Please allow 1 to 2 business days for the tracking number to become active — it may not show any movement immediately after you receive it.
Our jerseys generally follow standard European sizing. We recommend going one size up if you're between sizes or prefer a looser fit. A full size guide is available on every product page.
We have not encountered issues with European Customs in the past. However, if you are taxed, please contact us immediately and we will guide you through the steps.